- All requests needs to reach us at least three weeks before the date of the activity, by e-mail on info@trammuseumbrussels.be, or through the online form on this website.
- All confirmed rentals need to be paid at least ten days before the activity.
- The Tram Museum (MTUB) can change the vehicle type at any time, e.g. in case of technical problems.
- The execution of the contract is subject to approval by STIB/MIVB, which can impose specific conditions in terms of the itinerary or the timetable. In this case the Tram Museum (MTUB) commits to informing the customer as soon as possible.
- The Tram Museum cannot be held responsible in case of incidents on the STIB/MIVB network that deny access to part of or all of the STIB/MIVB network. This is also valid for strikes on the STIB/MIVB network. In this case, and if the event has not yet started, the Tram Museum (MTUB) commits to reimburse all of the customer’s payment.
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